Terms & Conditions

Quote Validity
All quotes are valid for 30 days.
Payment Terms – Project Value <R100 000
Our Payment terms for projects less than R100 000 are 100% payment on order. No order will be processed unless full payment is
received. Any payment, whether partial or in full, will be deemed as an acceptance of our quote/invoice and Terms and Conditions.
Payment Terms – Project Value >R100 000
Our Payment terms for projects over R100 000 are 70% on order, 30% on first material delivery to site. No truck will be offloaded, and
construction will not commence until full payment is received. New Generation Emerging Farmers (Pty) Ltd will not leave site until full
payment is received. Any payment, whether partial or in full, will be deemed as an acceptance of our quote/invoice and terms and
conditions. Should payment not be made on time, finance charges will be charged at 2.5% of the outstanding amount calculated monthly.
Any payment delays will affect the completion date. New Generation Emerging Farmers may at any stage decide to withdraw from site
until payment agreements have been met.
Risk will pass to buyer upon delivery. Ownership will pass to buyer upon receipt of full and final payment.
The Project Owner, Members of the Beneficiary or Organisation (Customer) agrees that New Generation Emerging Farmers Pty (Ltd) will
have the right to reposes all supplied items in the case of outstanding payments by the elected Responsible organisation where access
to the site/ premises will not be hindered in any way. This will be done within 30 Days after completion (As Decided by New Generation
Emerging Farmers Pty Ltd and documented) without the need of a Court Order. The supplied items will then be re-sold as 2nd hand and
the monies collected on it will be deducted from the customer’s statement. The customer will still be held liable for payment on the
balance due on the statement after this deduction and will also be liable for all legal and collection costs.
Interest will be charged at the prime interest rate on all accounts outstanding for more than 30 days.
We recommend that a Business Plan be done for Projects over R500 000.00. We do not take responsibility for incorrect items quoted
for specific farming solutions if no Business Plan was done.
Finance Deals
A 3 stage Part or Progress Payments must be arranged with finance deals.
Finance Fees will be applicable to all finance deals.
No material will be delivered unless the finance agreement has been signed, all relevant documents has been submitted and collateral
security is in place.
Construction will not commence unless the progress payments have been made as stipulated in the agreement.
Any payment delays will affect the completion date. New Generation Emerging Farmers may at any stage decide to withdraw from site
until payment agreements have been met.
New Generation Emerging Farmers (Pty) Ltd will not leave site until full payment is received. Any payment, whether partial or in full, will
be deemed as an acceptance of our quote and Terms and Conditions.
Risk will pass to buyer upon delivery. Ownership will pass to buyer upon receipt of full and final payment. If delivery is delayed for a
period of two weeks after manufacturing is completed, the risk shall pass to the customer.
Should progress payments not be made on time, warrantee on all installations will be null and void.
The Project Owner, Members of the Beneficiary or Organisation (Customer) agrees that New Generation Emerging Farmers Pty (Ltd) will
have the right to reposes all supplied items in the case of outstanding payments by the elected Responsible organisation where access
to the site/ premises will not be hindered in any way. This will be done within 30 Days after completion (As Decided by New Generation
Emerging Farmers Pty Ltd and documented) without the need of a Court Order.
The supplied items will then be re-sold as 2nd hand and the monies collected on it will be deducted from the customer’s statement. The
customer will still be held liable for payment on the balance due on the statement after this deduction and will also be liable for all legal
and collection costs.
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Interest will be charged at the prime interest rate on all accounts outstanding for more than 30 days.
We recommend that a Business Plan be done for Projects over R100 000.00. We do not take responsibility for incorrect items quoted
for specific farming solutions if no Business Plan was done.
Warranty
There is a 3-month warranty on all our products unless otherwise stipulated, thereafter standard fees will apply for the exchange, repair
or replacement of any products (Excluding livestock). The warranty only covers faulty workmanship by New Generation Emerging Farmers
or its contractors. Damage caused by the customer, whether accidental or on purpose, is not included. Vandalism by a third party is also
not included. Wear and tear is not covered.
New Generation Emerging Farmers will not be responsible for any damage caused by any act of nature or fire. We advise all clients to
insure them against it.
New Generation Emerging Farmers do not cover or insure the customer’s crops in the case of structural failures. It is the customers
responsibility to have their own insurance in place.
Structures
Erection includes the following:
Digging of all holes and trenches
Erection of structure
Covering of plastic
Basic layout of irrigation mainlines
Tunnel Plastic
Tunnel repair tape will be used on damage where a 30cm piece of tape will successfully repair such damage. However, we will make
every effort not to damage plastic when installing.
Customers Responsibility
It is the customers’ responsibility to clean and level the land prior to installation. The Tunnel will follow the contour of the land. If the
land is not exactly level before installation, the tunnel will not be level.
The Customer must do the following before planting can be done, but after erection: (unless itemised and quoted.)
Levelling and trenching inside the tunnel
Laying of floor plastic inside tunnel
Installing of drippers inside tunnel
Filling of bags with sawdust and placing of bags inside the tunnel
Electricity suitable for drilling/grinding/welding as well as water must be supplied by the customer on site while construction takes place.
Ablution, water, electricity, and accommodation must be supplied by the customer for construction workers during construction at the
customers cost. Should accommodation not be available, camping site with ablution facilities will suffice. If accommodation is not onsite,
the customer will be responsible for transport to and from site.
Buyer is responsible for the water supply up to the mixing tanks, unless itemised and quoted.
Electrical and water Connections
All electrical Items/appliances/equipment/tanks are supplied as appliances. It is the customers’ responsibility to have them connected
to their electricity and/or water mainlines.
Use of Local Labour
Local labour on site will only be used for unskilled-work, and before construction commences (Mainly clearing and levelling site and
digging of holes). Our insurance do not allow for civilians to be near the construction area when construction is in progress. Local
labourers will be chosen by Emerging Farmers and will be compensated according to the minimum wage regulations per hour.
Seedling Vouchers
Seedlings Vouchers are redeemable for six months from date of issue. Thereafter it is expired and cannot be claimed.
Quantity seedlings quoted is more than required per tunnel due to drop-out rate. We still charge for non-germinated plants.
Seedling trays are supplied as planted. All holes may not have germinated.
Customer accepts full responsibility for plants upon delivery.
Livestock & Poultry
Livestock payment terms are 100% on order, prior to delivery.
Risk passes to customer upon delivery. No refunds will be given on any livestock.
None of our livestock (Including but not limited to cattle, chickens, sheep, and pigs) are not vaccinated. It is the customers’ responsibility
to vaccinate the animals as the need arises.
It is the customers’ responsibility to familiarise themselves with the breed supplied.
Mentorship
Free mentorship and/or guidance is not supplied or implied. Mentorship can be quoted separately.
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Installation
We offer an industry standard on all our installations. Should a professional (European) installation standard be required, a separate
installation fee will be invoiced at 100% of the quoted installation cost.
The tunnel will follow the contour of the land. For perfectly level tunnels, the customer is expected to level land prior to installation.
Soil conditions is expected to be medium. Hard and rocky conditions requiring equipment to dig will be charged additionally.
Customers are not to interfere in the installation process. Should this be the case, the professional installation price will be invoiced,
and our team will not proceed with the installation until the professional installation fee is paid in full.
The directors and managers of New Generation Emerging Farmers cannot be on sites full time, therefore our site foreman will be in
charge of the installation process and will communicate progress on the site.
Delays on site caused by customers will be charged.
Changes to Terms, Scope, Specs and site discussions
E-mail will be the only accepted form of communication related to the changes to terms, scope or site discussions. No representative of
New Generation Emerging Farmers (Pty) Ltd has the authority to verbally agree to any changes on site. All these related matters must
be communicated through the office on e-mail.
Training
Supply and/or Installation of a product does not constitute training will be included on that product. Training must be quoted separately.
Quoted Training excludes Transport/Traveling, beverages, meals and accommodation unless specified. It is the customers responsibility
to arrange these facilities for all its attendees.
Validation Period
Quotes are Valid for 30 days. Should payments be delayed for any reason, prices will be re-calculated and re-quoted/re-invoices at the
new price.
Cancellation
A 35% Cancellation Fee will be charged on all cancelled orders on the full Invoice amount.
Items ordered for projects may not be returnable or exchanged.
New Generation Emerging Farmers (Pty) Ltd reserves the right to cancel any Finance arrangement at any time.
Changes to Terms
Any discussions or agreements with a representative on site will not be contradicting to company standard policies or Terms and
Conditions. If it is, company standard policy and Terms will suffice.
Any changes to terms or payment arrangements will only be done in writing.
Exports
All cross-border transactions must be paid in full prior to delivery. No exceptions will be made. Should customer wish to collect and
transport themselves, VAT will be payable.
Independent Contractors
From Time to time we make use of Independent Contractors. New Generation Emerging Farmers’ contractors only take orders from New
Generation Emerging Farmers. No scope changes or any additional work may be discussed with the independent contractor. Any
additional work or scope changes discussed with the contractor, whether relevant to the contract or not, may be Invoiced to the customer
by New Generation Emerging Farmers. Should the customer employ our Independent contractors post completion, the customer will be
invoiced for 50% of the contractor’s fee or a placement fee equal to three-months’ salary to the contractor.
Marketing Consent
The customer agrees that New Generation Emerging Farmers may display marketing material on site for the duration of the project. The
customer also consents to New Generation Emerging Farmers using photo’s, video material, aerial footage, and drawings for marketing
purposes.
Indemnity
The customer agrees that neither he, nor any of his employees, family members or representatives will interfere with or enter the
construction site until the site is complete and handed back over to the customer. The customer will not have any claim against New
Generation Emerging Farmers for any loss, damage or injuries of any nature caused during construction or thereafter.
No Director, Shareholder, Member, Employee or Independent contractor will be held responsible for any damage caused to customers
property on site.
General
Removal of any individual item on the quote may affect the total global quote. Quote to be viewed as a whole.
We reserve the right to use alternative products other than ones described in this quote should stock not be available.
New Generation Emerging Farmers will not be held responsible for any loss or damage to the customers property or livestock or any
goods during projects.
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Any scope of work changes by the client will be charged to the customer in addition to this quote.
Any material or assistance given by a client on site will be deemed a donation, unless otherwise agreed. The client may not claim for
compensation for such items, unless otherwise agreed.
Please communicate any site problems or concerns with your consultant as they arise. Site progress meetings can be requested with
the relevant representative, but this will be charged at a rate of R280 per hour and R6,50 per km.
Any Site-Handover meeting that needs to be attended will be charged R500 per hour as well as R4,00 per km traveling.
We keep the right to change prices without notice
Drawings and plans can be made available at a cost of R15 000 and R2 000 for any additional copies.
Any service level agreement signed after this quotation with a conflicting term or condition will be superseded by this, the original
agreement.
This Quote/Invoice/Price List is intended for your viewing only. Sharing the information on this quote in terms of the Fair Competition
act may be illegal.
New Generation Emerging Farmers (Pty) Ltd